Learning Community FAQ
Our training model is designed with multiple components to support your learning journey, and we understand you may have questions. Explore our FAQ below for more details.
Who is eligible to participate in a Learning Community?
Thanks to the generous support of our funders, the Bob Woodruff Foundation and the Gavin Farrell Foundation, we are pleased to include a range of mental health providers in our training program. We have a limited number of seats available for:
• Veteran-serving community mental health providers
• Community mental health providers serving civilians
• Students (see more information in FAQ below)
Email us at admin@strongstartraining.org if you have questions about your eligibility.
Are the Learning Communities only for providers treating veterans? Is it only for providers in Texas?
No, all licensed mental health providers are encouraged to apply. While the STRONG STAR Training Initiative began with the purpose of supporting veteran-serving providers in Texas, we have greatly expanded our reach and now train an international audience of mental health providers who serve a range of patients. Improving access to quality treatment for PTSD for veterans is still a core value of ours, and we are pleased to now accommodate other providers in our training programs.
Is a Learning Community right for me?
A Learning Community is a more intensive training model that goes beyond the foundational workshop and includes advanced training to help you build proficiency in the treatment. This training approach is more time-intensive. This is a great option for you if you are interested in attending weekly consultation, getting expert feedback on your cases, tracking your patient outcomes, honing your skills with facilitated practice sessions, and working towards Provider Status in the treatment.
Click here to learn more about Learning Community training model.
Do I have to participate in all Learning Community events?
The Learning Community was designed to facilitate the development of competency in the core elements of treatment to increase your effectiveness with your patients. Therefore, we invite you to participate in all Learning Community elements. Consistent attendance at consultation calls is particularly important to training. If you are not interested in consultation or earning Provider Status, there are other training programs in the community offering the workshop only.
How does consultation work?
Consultation is where you receive feedback and support as you apply the skills learned in the workshop to your real-life practice. As part of our learning community, you’ll select a weekly meeting time to join a small group of your fellow cohort members for a virtual consultation call with a treatment expert.
When you enroll, we’ll offer several times for your weekly consultation call, typically within the hours of 8 AM–5 PM (Monday–Friday). Please check to make sure you have flexibility in your schedule, as we are limited on the range of calls we can create.
Note: You can only join consultation groups tied to your Learning Community. For example, if your 2-day workshop is on October 2-3, you must join one of the consultation groups that start immediately after those dates. Delayed consultation is not allowed.
What if I can’t attend the whole workshop?
The foundational workshop is a critical component of training in this treatment model. Therefore, if you cannot attend the whole workshop, we suggest waiting for a future Learning Community that works better for your schedule.
How do I achieve Provider Status?
Achievement of Provider Status indicates the successful completion of competency-based training in an evidence-based treatment model. The requirements for Provider Status are:
-
- Licensed mental health provider
- Completion of the live, 2-day foundational workshop
- Actively participate in consultation (at least 15 calls for CPT and PE; at least 12 calls for WET) while delivering the treatment to your cases
- Completion of at least two cases approved by your consultant as having been delivered with fidelity to the treatment model
- Entering de-identified session data in the Provider Portal
Are the workshops or other Learning Community events recorded?
Our workshops are not recorded, so please plan to attend the event live for the full duration.
Do I need to come in person?
Our training program is fully virtual!
Do you do private trainings for organizations?
Yes, we are happy to discuss a contract for training outside of our Learning Communities. Please email admin@strongstartraining.org to inquire.
Can students attend training?
Yes! We are happy to include student learners in our trainings. We consider students to be any supervised clinical trainee, such as graduate students, interns, residents, post-doctoral fellows, and other pre-licensure practitioners. Please note that we have multiple training options, so please be sure to select the one that best matches your (or your trainee’s) needs.
Summer Student CPT Workshop
Each Summer, we hold a Student Workshop for Cognitive Processing Therapy (CPT). This workshop is the standard 2-day workshop. Students also receive access to our Provider Portal, which includes many resources to support learning and practice of CPT. Thanks to the generous support of our funders, we are able to offer this training at a cost of $50 per student.
Student Seats in Other Workshops
We also have seats available in our other Learning Community workshops for students, including our Prolonged Exposure (PE) and Written Exposure Therapy (WET) workshops, as well as our other seasonal CPT workshops. In most cases, students select the student training option. However, if a student will have a steady clinical placement for the following 6 months, will be working with patients with PTSD, and expects to be able to deliver the treatment model to 2+ patients, they may enroll in the full Learning Community. Please note that unlicensed professionals will not be eligible for Provider Status until they complete licensure. We are pleased to offer enrollment in our Learning Communities at a reduced rate thanks to the generosity of our funders, the Bob Woodruff Foundation and the Gavin Farrell Foundation.
Learning Community Participant
- Foundational workshop
- Provider Portal access
- Skills Labs
- Weekly case consultation calls
- Opportunity to achieve Provider Status in the treatment model
- Reduced Cost of $350
Student Participant
- Foundational workshop
- Provider Portal access
- Skills Labs
- Reduced Cost of $50
What is your refund policy?
Registration fees, minus a $50 service charge, will be refunded to participants who send a written cancellation via email to admin@strongstartraining.org no less than 15 days before the training. No refunds will be made thereafter.
A colleague may be substituted for no extra charge if STRONG STAR Training Initiative is notified at least two business days before the training. In some cases, you may be able to reschedule to a future Learning Community with no additional cost.
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Didn’t find the answer you were looking for?
Feel free to reach out to us directly with any questions at admin@strongstartraining.org.
Provider Portal FAQ
As part of our Learning Communities and CRP Training, you’ll receive 1-year access to our unique Provider Portal—a central hub where you and your consultant can track cases and access training support. The portal includes features like symptom outcome graphs, fidelity checklists, note templates, expert demonstrations, and webinars to simplify and enhance your practice. Explore our FAQ below for more details.
How do I log into my Provider Portal Account?
After completing your Learning Community enrollment and payment, you will receive an email with instructions to set up your Provider Portal account by creating a password. Your username will be the same email address you used during registration.
If you don’t receive the password setup email, please reach out to us at admin@strongstartraining.org.
Once your password is created, you can log in to your Provider Portal using the following link https://uthscsa-strongstar.my.site.com/strongstartraining/s/login/?ec=302&startURL=%2Fstrongstartraining%2Fs%2F, or by clicking the “Provider Login” button at the top right corner of our website.
How is patient data and privacy handled in the SSTI Provider Portal?
No separate consent form is required for entering de-identified clients into the SSTI Provider Portal. Providers should document consent for treatment as usual.
Only de-identified patient data is entered into the portal. We encourage providers to let their clients know that they are participating in a training program and receiving expert consultation to support their use of evidence-based treatment. No identifying information is shared with the consultant or the program.
How do I withdraw from a workshop?
To withdraw from a CRP, PE, WET, or CPT workshop, log into your Provider Portal.
Once logged in, please follow the video instructions provided here to guide you through the steps: https://youtu.be/CfzCyE1PTw8.
If you have any questions or need additional support, please don’t hesitate to contact us at admin@strongstartraining.org.
Refund Policy for paid trainings:
Registration fees, minus a $50 service charge, will be refunded to participants who send a written cancellation via email to admin@strongstartraining.org no less than 15 days before the training. No refunds will be made thereafter.
A colleague may be substituted for no extra charge if STRONG STAR Training Initiative is notified at least two business days before the training. In some cases, you may be able to reschedule to a future Learning Community with no additional cost.
How do I transfer to a different workshop?
To request a transfer to a different CRP, PE, WET, or CPT workshop, please log into your Provider Portal using the link below:
https://uthscsa-strongstar.my.site.com/strongstartraining/s/login/?ec=302&startURL=%2Fstrongstartraining%2Fs%2F
Once logged in, navigate to the Workshops tab to submit your transfer request. Please follow the video instructions provided here to guide you through the steps:
https://youtu.be/2SAC93cDdqM
If you have any questions or need additional support, please don’t hesitate to contact us—we’re happy to help ensure your transfer goes smoothly.
Learning Communities:
Please note that to transfer to a different Learning Community, a request must be submitted before the 2-day workshop; Our Learning Community trainings are not available for transfer until a future date has been posted to our website as well.
CRP:
For CPR trainings, you may request a transfer at any time.
Consultation & Provider Status FAQ
Consultation is where you receive feedback and support as you apply the skills learned in the workshop to your real-life practice. As part of our Learning Communities, you’ll select a weekly meeting time to join a small group of your fellow cohort members for a virtual consultation call with a treatment expert.
When you enroll, we’ll offer several times for your weekly consultation call, typically within the hours of 8 AM–5 PM (Monday–Friday). Please check to make sure you have flexibility in your schedule, as we are limited on the range of calls we can create.
Note: You can only join consultation groups tied to your Learning Community. For example, if your 2-day workshop is on October 2-3, you must join one of the consultation groups that start immediately after those dates. Delayed consultation is not allowed.
How do I sign up for Consultation?
At this time, only the CPT, PE, and WET Learning Communities offer consultation groups.
Consultation begins the week following the foundational workshop. You will receive an email prompt to sign up for consultation approximately one week before the workshop. To sign up within your Provider Portal, please follow the video instructions provided here to guide you through the steps: https://youtu.be/UsVI9LEnr4g.
Consultation is included in workshop fees for mental health care providers.
Please note that students are not eligible for consultation. If you have a client caseload as a student or intern and would like to sign up for consultation, please email our admin team so we can upgrade your enrollment to include consultation.